Privacy Policy

This website, www.cvwriting.co.nz, is owned and managed by CVWriting.co.nz ("we," "our," or "us"). By using this site, you agree to the terms outlined in this Privacy Policy. This document explains how we collect, use, and protect your personal information.

We gather information necessary to provide our services, depending on your interaction with our website.

When you contact us or place an order, we collect information such as your name, email, phone number, and address to communicate with you and process your requests.

We collect payment details, including billing address and credit card information, to process transactions securely. Payments are handled through trusted third-party processors that comply with industry security standards.

We record details about the CV writing or related services you request to ensure we meet your needs effectively.

We may automatically collect technical information such as your IP address, browser type, and pages visited to improve our website and user experience.

We use the collected information for the following purposes:

• Providing Services: To complete your order and deliver requested services.
• Personalisation: To tailor our services and recommendations based on your preferences.
• Marketing: With your consent, we may send newsletters or promotions. You can opt out anytime.
• Legal Compliance: To meet legal requirements and respond to official requests if necessary.

We do not sell or trade personal data. However, we may share information in the following cases:

• Service Providers: Third-party partners such as payment processors or IT support may need access to facilitate our services.
• Analytics: Non-personal, anonymised data may be used to improve website performance.
• Legal Requirements: If required by law, we may disclose information to comply with legal processes.

We use cookies to enhance website functionality and user experience.

• Essential Cookies: Required for core website functions.
• Performance Cookies: Help us analyse site usage and improve functionality.
• Functional Cookies: Store preferences for a more personalised experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

You have control over your personal information:

• Access & Updates: You can request a copy of your data and make corrections.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Data Deletion: You may request deletion of your personal data, subject to legal obligations.

We take security seriously and use encryption and secure servers to protect your data. However, no online data transmission is 100% secure, so we recommend safeguarding your login details and personal information.

We keep your data only as long as necessary for our services or legal compliance. Once no longer needed, we securely delete or anonymise it.

Our services are not intended for users under 13 years old. We do not knowingly collect personal data from children. If such data is identified, we will promptly delete it.

We may update this policy to reflect changes in our practices. Updates will be posted on our website, and continued use of our services implies acceptance of the revised policy.

If you have any questions about this Privacy Policy, feel free to contact us.